We are looking for talented and customer-focussed sales development representatives (SDR) to join our customer success team. The goal is to provide a white glove experience to new and existing customers to help them get the most out of their Atlas experience and make full use of the bundle of services included in the membership.

This is a new team and you will be part of helping define and scale the function at Atlas. The compensation for this role includes base pay and significant performance based incentives at both the individual and team level.

Responsibilities:

1. Impact: Make 80-100 customer calls everyday resulting 30 conversations, and 10 customers completing actions that lead to successful onboarding
   1. Assist customers in completing their account setup and ensuring a smooth product adoption process
   2. Answer customer inquiries and provide guidance, with a strong focus on upselling our payroll product
   3. Drive product adoption by encouraging customers to connect their payroll and promoting future products as they are introduced
   4. Track and report key metrics, including the number of customers who successfully connect their payroll and the volume of calls and conversations
2. Ownership: Continuously improve the onboarding process by leveraging customer feedback and collaborating with the team to improve our call scripts and success rates 
3. Teamwork: Build momentum within the team through strong daily attendance, standup participation and general high energy presence to help build and scale a winning culture

Requirements:

1. Fluent in spoken and written English; Spanish proficiency is a plus
2. Exceptional customer service, communication, and sales skills, particularly in phone-based interactions
3. Previous experience in a Sales Development Representative (SDR) role, ideally within a consumer-focused product environment making customer calls everyday
4. Comfortable handling conversations via phone and SMS, with experience using tools like HubSpot and OpenPhone
5. Ability to meet sales targets, with a goal of achieving 50 payroll connections per week
6. Fintech experience is a preference but not required

Ideal Candidate:

1. Proven track record in phone sales, with the ability to build rapport quickly and engage customers effectively; and a strong work ethic to build momentum and drive success
2. Demonstrates empathy, positivity, high energy, and a proactive approach in customer interactions, making each customer feel like a priority
3. Highly detail-oriented with a focus on delivering clear and transparent communication
4. Able to manage multiple tasks efficiently and adapt quickly in a fast-paced environment
5. Eager to learn, coachable, and motivated to grow within a fast-expanding team, with the potential to take on leadership roles
6. A natural conversationalist, the kind of person who can make everyone feel like their best friend

‍About Atlas 

At Atlas, our goal is to accelerate financial empowerment. We’re focussed on over 100M Americans who are underserved by the current financial system. By making it easier to access credit and premium card rewards, we believe we can make the system work better for everyone and unleash greater prosperity and productivity. We see a massive opportunity for impact though better products. We're off to a strong start and have been growing almost 100% a month since we launched 12 months ago.

We are a product and technology obsessed team with past experience at Facebook, Amazon and Goldman Sachs. We’re growing quickly as a team and business. Join us and help us build a modern credit card product built around digitized income, asset and liability data.

About the role

As a Data Science and Analytics Lead (Product), you’ll partner with product and engineering leaders in shaping the strategy for Atlas. Own the Data science/ growth marketing function. 

Responsibilities: 

• Applying expertise in quantitative analysis, data mining, and the presentation of data to see beyond the numbers and understand how Atlas users interact with our products
• Develop data pipelines that convert noisy core datasets into powerful signals of user behavior
• Partner with Product and Engineering teams to solve problems and identify trends and opportunities
• Design and implement dashboards and reports that track key business metrics and provide actionable insights.
• Design, plan, execute and analyze experiments to evaluate the impact of product changes.
• Mentor others as needed to uplift the team’s capacity, and to democratize data knowledge and data insights within the company.

Requirements: 

• Minimum 5 years of professional Data Science experience with a strong technological aptitude.
• Ownership mindset with a focus on fast-paced, impactful work.
• Proven to effectively collaborate across variety of technical and non-technical functions to drive towards common product goals
• Proficiency in quantitative analysis geared towards drawing actionable insights from complex datasets
• Experience with data querying languages and scripting languages (e.g. Python)
• Previous experience mentoring, such as new-hire buddies, interns, or technical leads.
• Interest in contributing to the company's growth beyond daily responsibilities.

Benefits and perks: 

• Competitive salary and benefits with market leading equity
• Remote friendly culture with flexible work hours and location
• Full healthcare, 401K and competitive benefits
• Get to work with a great team and see the impact of your work everyday

How to apply

The easiest way to apply is to email us directly. Please send a short summary about yourself and a link to your linkedin profile. 

About Atlas

At Atlas, our goal is to accelerate financial empowerment. We’re focused on over 100M Americans who are underserved by the current financial system. By making it easier to access credit and premium card rewards, we believe we can make the system work better for everyone and unleash greater prosperity and productivity. We see a massive opportunity for impact through better products. 

We are a product and technology-obsessed team with past experience at Facebook, Amazon, and Goldman Sachs. We’re growing quickly as a team and business. Join us and help us build a modern credit card product built around digitized income, asset, and liability data.

About the role

As a Manager for Voice Retention & Support, you’ll report directly to the Head of Customer Experience and Fraud Operations and play a critical role in shaping how we serve customers through voice interactions. You’ll own key metrics, including retention rate, payroll connection rate, and average handling time (AHT) for support. This role requires a hands-on leader who thrives in the trenches, working arm-in-arm with team members while driving strategic outcomes.

By December 2025 you will lead a team of 10-25 people, including 2 team leads, and be responsible for mentoring, coaching, and empowering them to achieve excellence. Currently we have a small team of 4 people that are eager to grow. 

This role requires a strong understanding of sales and retention strategies, as well as the ability to translate customer interactions into actionable product feedback and user stories.

Lastly, we are looking for someone who thrives building a team and systems from the ground up. We are looking for someone who has built a voice team in the past and understands the complexities of the fin-tech industry.

Responsibilities:

• Own voice-related KPIs: Retention rate, payroll connection rate, and AHT for support calls.

• Mentor and lead by example: Develop team leads while staying directly involved in calls, metrics analysis, and frontline operations.

• Drive results: Build and execute strategies to improve retention, reduce churn, and enhance customer satisfaction.

• Collaborate cross-functionally: Partner with product and engineering teams to provide product feedback and create impactful user stories.

• Scale and optimize: Refine workflows, processes, and metrics to ensure the team scales effectively as Atlas grows.

• Data-driven leadership: Monitor and analyze performance data to identify trends, opportunities, and areas for improvement.

Qualifications:

• 5+ years of experience in customer success, sales, retention, or support roles, preferably in fintech, banking, or a fast-paced startup.

• Proven ability to manage and mentor team leads and frontline teams of 10+ people.

• Strong experience in sales and retention, with the ability to coach teams on driving customer loyalty and success.

• A hands-on leadership style with a willingness to “get into the shit” and lead from the front.

• Excellent communication and collaboration skills, with the ability to partner effectively across teams.

• Experience with CRMs, call center platforms, and leveraging data to drive results.

• A focus on fast-paced, impactful work with an ownership mindset.

Benefits and perks:

• Competitive salary and benefits with market-leading equity.

• Remote-friendly culture with flexible work hours and location.

• Full healthcare, 401K, and competitive benefits.

• Work with a great team and see the impact of your work every day.

How to apply

The easiest way to apply is to email us directly. Please send a short summary about yourself and a link to your LinkedIn profile.

‍

‍About Atlas 

At Atlas, our goal is to accelerate financial empowerment. We’re focussed on over 100M Americans who are underserved by the current financial system. By making it easier to access credit and premium card rewards, we believe we can make the system work better for everyone and unleash greater prosperity and productivity. We see a massive opportunity for impact though better products. We're off to a strong start and have been growing almost 100% a month since we launched 12 months ago.

We are a product and technology obsessed team with past experience at Facebook, Amazon and Goldman Sachs. We’re growing quickly as a team and business. Join us and help us build a modern credit card product built around digitized income, asset and liability data.

About the role

As a Marketing Manager (Digital Marketing and Content), you’ll partner with marketing and product teams to own the creative pipeline and optimizations for our online marketing. 

Responsibilities: 

• Build a robust pipeline of content – to ship new creatives everyday
• Optimize our online marketing campaign funnel– to scale the best creatives
• Work closely with creators and the team to generate and test ideas in a rigorous and systematic way to ensure predictable and consistent performance  
• Mentor others as needed to uplift the team’s capacity, and to democratize online marketing knowledge within the company
• Help drive strategy, insights, efficiency, feedback, and more to improve the results of our online marketing efforts overall

Requirements: 

• Minimum 2-3 years of professional online marketing experience with a strong technological and entrepreneurial aptitude
• Strong experience with content creation including design and editing in Photoshop, Final Cut / Premier Pro or similar tools
• Ownership mindset with a focus on fast-paced, impactful work
• Proven experience as a Facebook Ads Manager, particularly within the finance sector; agency experience is advantageous
• Interest in contributing to the company's growth beyond daily responsibilities.

Benefits and perks: 

• Competitive salary and benefits with market leading equity
• Remote friendly culture with flexible work hours and location
• Full healthcare, 401K and competitive benefits
• Get to work with a great team and see the impact of your work everyday

How to apply

The easiest way to apply is to email jackie@atlasfin.com directly. Please send a short summary about yourself and a link to your linkedin profile. 

‍

About Atlas 

At Atlas, our goal is to accelerate financial empowerment. We’re focussed on over 100M Americans who are underserved by the current financial system. By making it easier to access credit and premium card rewards, we believe we can make the system work better for everyone and unleash greater prosperity and productivity. We see a massive opportunity for impact though better products. We're off to a strong start and have been growing over 100% a month since we launched 10 months ago. We are a product and technology obsessed team with past experience at Microsoft, Amazon, Facebook, and Thumbtack. We’re growing quickly as a team and business. Join us and help us build a modern credit card product built around digitized income, asset and liability data.

About the role

We are seeking a talented and motivated Operations Manager to join our growing team. In this role, you will play a pivotal role in developing, managing, and scaling our operations workflows across different (internal) projects and new (customer-facing) product launches. As a result, this role requires a versatile individual who can rapidly pivot to a wide variety of responsibilities including and not limited to operations, customer support, data analysis, and reporting on business performance. This role is a remote-only position and reports directly to the Operations Lead.

Responsibilities:

1. Develop and manage operations workflows: Implement and oversee efficient internal process workflows for streamlined operations.
2. Scale operations for growth: Drive the expansion of operations to align with rapid company growth and new product introductions.
3. Data Analysis: Analyze data to track business performance and identify opportunities for improvement and growth.
4. Customer Support: Deliver exceptional customer support, resolving queries and issues to boost customer satisfaction and service excellence.
5. Collaboration and communication: Collaborate with various teams to align operations with business goals and support successful product launches.

Qualifications:

1. 3+ years of experience in management consulting, investment banking, or similar role
2. Bachelor's degree in Economics, Mathematics, Computer Science or related field
3. Exceptional verbal and written communication skills
4. Strong attention to detail
5. Covering California hours

What sets you apart:

1. Startup Experience: Proven success in a fast-paced startup environments, displaying adaptability and impact
2. Technical skills: Advanced excel and SQL / Big query experience
3. Growth mindset: Having a strong sense of ownership and responsibility in what you do

Benefits and perks: 

1. Competitive salary 
2. Remote work

The easiest way to apply is to email us directly. Please send a short summary about yourself and a link to your linkedin profile. 

About Atlas 

At Atlas, our goal is to accelerate financial empowerment. We’re focussed on over 100M Americans who are underserved by the current financial system. By making it easier to access credit and premium card rewards, we believe we can make the system work better for everyone and unleash greater prosperity and productivity. We see a massive opportunity for impact though better products. We're off to a strong start and have been growing over 100% a month since we launched 10 months ago. We are a product and technology obsessed team with past experience at Microsoft, Amazon, Facebook, and Thumbtack. We’re growing quickly as a team and business. Join us and help us build a modern credit card product built around digitized income, asset and liability data.

About the role

We are seeking a highly motivated and experienced Risk Operations Manager to join our dynamic team and lead risk operations. The Risk Operations Lead will play a crucial role in bridging the gap between our Risk Operations team and the Fraud Engineers who are responsible for developing and maintaining fraud prevention tools. This position requires someone with a deep understanding of the payments industry, as well as excellent communication and coordination skills.

‍Key Responsibilities

1. Collaboration: Act as a key point of contact between the Risk Operations team and the Fraud Engineering team, fostering effective collaboration and communication.
2. Knowledge Transfer: Ensure that the Risk Operations team is well-informed about the latest fraud prevention tools and strategies developed by the Fraud Engineers.
3. Feedback Loop: Establish a feedback loop to gather insights from the Risk Operations team regarding the effectiveness and usability of fraud prevention tools, and communicate this feedback to the Fraud Engineers for continuous improvement.
4. Training: Provide training and support to the Risk Operations team members on using new tools and processes introduced by the Fraud Engineers.
5. Data Analysis: Utilize your experience in the payments space to analyze transaction data, identify potential fraud patterns, and provide insights to both teams for proactive risk management.
6. Process Optimization: Collaborate with both teams to identify opportunities for streamlining risk operations processes and enhancing efficiency.

Qualifications

• Proven experience in the payments industry, with a strong understanding of payment processing and risk management.
• Excellent communication and interpersonal skills, with the ability to bridge technical and non-technical teams effectively.
• Strong analytical skills and the ability to make data-driven decisions.
• Familiarity with fraud prevention tools and technologies.
• Problem-solving skills and the ability to thrive in a fast-paced environment.
• Detail-oriented and able to manage multiple tasks simultaneously.

Benefits and perks

1. Competitive salary and benefits
2. Remote work

The easiest way to apply is to email us directly. Please send a short summary about yourself and a link to your linkedin profile. 

‍

‍About Atlas 

At Atlas, our goal is to accelerate financial empowerment. We’re focussed on over 100M Americans who are underserved by the current financial system. By making it easier to access credit and premium card rewards, we believe we can make the system work better for everyone and unleash greater prosperity and productivity. We see a massive opportunity for impact though better products. We're off to a strong start and have been growing almost 100% a month since we launched 18 months ago.

We are a product and technology obsessed team with past experience at Facebook, Amazon and Goldman Sachs. We’re growing quickly as a team and business. Join us and help us build a modern credit card product built around digitized income, asset and liability data.

About the role

As a Senior Software Engineer (Data Science Focus), you’ll partner with product and engineering in shaping the strategy for Atlas. You will own our underwriting from both an engineering and data perspective for our credit products. 

Responsibilities

• Design and implement Atlas’ underwriting processes
• Applying expertise in quantitative analysis, data mining, and the presentation of data to see beyond the numbers and understand how Atlas users interact with our products
• Partner with Product and Engineering teams to solve problems and identify trends and opportunities
• Design, plan, execute and analyze experiments to evaluate the impact of product changes.
• Mentor others as needed to uplift the team’s capacity, and to democratize data knowledge and data insights within the company.

Requirements: 

• Minimum 5 years of professional Data Science / Software engineering experience with a strong technological aptitude
• Ownership mindset with a focus on fast-paced, impactful work
• Proven to effectively collaborate across variety of technical and non-technical functions to drive towards common product goals
• Proficiency in quantitative analysis geared towards drawing actionable insights from complex datasets
• Experience with data querying languages and scripting languages (e.g. Python)
• Previous experience mentoring, such as new-hire buddies, interns, or technical leads.
• Interest in contributing to the company's growth beyond daily responsibilities.

Benefits and perks: 

• Competitive salary and benefits with market leading equity
• Remote friendly culture with flexible work hours and location
• Full healthcare, 401K and competitive benefits
• Get to work with a great team and see the impact of your work everyday

How to apply

The easiest way to apply is to email us directly. Please send a short summary about yourself and a link to your linkedin profile. 

‍

About Atlas 

At Atlas, our goal is to accelerate financial empowerment. We’re focussed on over 100M Americans who are underserved by the current financial system. By making it easier to access credit and premium card rewards, we believe we can make the system work better for everyone and unleash greater prosperity and productivity. We see a massive opportunity for impact though better products. We're off to a strong start and have been growing over 100% a month since we launched 10 months ago.

We are a product and technology obsessed team with past experience at Microsoft, Amazon, Facebook, and Thumbtack. We’re growing quickly as a team and business. Join us and help us build a modern credit card product built around digitized income, asset and liability data.

About the role

As a senior full stack software engineer, you will build delightful products and features across our entire stack. With a modern stack and the best tools, you'll have full ownership of your product area, leading the entire development lifecycle.

Responsibilities: 

• Design, develop, and own new product functionality and infrastructure using modern frameworks (Flutter), Firebase, and Firestore
• Collaborate closely with customers, leveraging usage metrics, to understand problems, identify opportunities, and deliver impactful products
• Lead projects, making a significant impact on our product and infrastructure
• Set direction for important product and technology areas
• Contribute to shaping our engineering culture as we grow

Requirements: 

• Ideally 5 years of professional software engineering experience with a strong technological aptitude
• Ownership mindset with a focus on fast-paced, impactful work
• Previous experience mentoring engineers, such as new-hire buddies, interns, or technical leads
• Full stack experience, covering front end, backend, and analytics
• Interest in contributing to the company's growth beyond daily responsibilities

Benefits and perks: 

• Competitive salary and benefits with market leading equity
• Remote friendly culture with flexible work hours and location
• Full healthcare, 401K and competitive benefits
• Get to work with a great team and see the impact of your work everyday

How to apply

The easiest way to apply is to email us directly at jackie@atlasfin.com. Please send a short summary about yourself and a link to your linkedin profile. 

About Atlas 

At Atlas, our goal is to accelerate financial empowerment. We’re focussed on over 100M Americans who are underserved by the current financial system. By making it easier to access credit and premium card rewards, we believe we can make the system work better for everyone and unleash greater prosperity and productivity. We see a massive opportunity for impact though better products. We're off to a strong start and have been growing almost 100% a month since we launched 12 months ago.

We are a product and technology obsessed team with past experience at Facebook, Amazon and Goldman Sachs. We’re growing quickly as a team and business. Join us and help us build a modern credit card product built around digitized income, asset and liability data.

About the role

As a senior full stack software engineer, you will build delightful products and features across our entire stack. With a modern stack and the best tools, you'll have full ownership of your product area, leading the entire development lifecycle.

Responsibilities: 

• Own and strengthen our fraud and underwriting systems
• Build new features and product improvements end to end
• Work closely with risk ops and support to keep improving the customer experience
• Set direction for important product and technology areas
• Contribute to shaping our engineering culture as we grow

Requirements: 

• Ideally 5 years of professional software engineering experience with a strong technological aptitude
• Ownership mindset with a focus on fast-paced, impactful work
• Previous experience mentoring engineers, such as new-hire buddies, interns, or technical leads
• Full stack experience, covering front end, backend, and data/analytics
• Interest in contributing to the company's growth beyond daily responsibilities

Benefits and perks: 

• Competitive salary and benefits with market leading equity
• Remote friendly culture with flexible work hours and location
• Full healthcare, 401K and competitive benefits
• Get to work with a great team and see the impact of your work everyday

How to apply

The easiest way to apply is to email us directly at jackie@atlasfin.com. Please send a short summary about yourself and a link to your linkedin profile. 

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